Back in December, the bank that I did not choose but was nonetheless my bank decided to introduce some checking account fees. If I met certain conditions, my checking account would not be penalized. Indeed I met those requirements and had no reason to believe that I wouldn't be able to meet them in the near future, but I was upset over the principle of the matter. I also don't like having to remember extra rules. I like to assume that my checking account is free; I don't want to have to remember that I need to keep a minimum balance of $1000 or have direct deposit on at least a monthly basis. I've got thousands of rules to remember as it is; I don't need more related to banking. Besides, I would rather that $1000 be in my savings account earning money (however little) instead of sitting unused in checking.
So the search was on for a new bank. First I found a local, privately-held bank. It had good credit ratings and did not foolishly invest its money like the corporate megabanks that caused the recession. I figured that a smaller bank would have fewer rules and be more customer-friendly. The reality was, the smaller bank had more rules, more fees, shorter hours, longer wait times for cashing checks, and managed to screw up my checking account in three different ways within a 6-week period. It's everything I didn't want in a bank. I have no idea how these banks stay in business. If everyone did their research, crappy banks would have no customers. On the other hand, maybe that's why these banks are small.
Whenever you tell people you're looking for a new bank, someone is bound to tell you, "Go to a local credit union!" Well I tried that next, except my experience with the small local bank told me what to look for before I went to the trouble of transferring money and ordering checks. Local credit unions (I looked at three of them) had the same shitty interest rates, the same unbearable fees and rules and wait times, and the same unacceptable hours and ATM options.
I was about to give up when an accountant I was dating suggested ING Direct for my savings account because it had a good interest rate. Well, good being a relative term among banks where you're depositing less than $50,000. When I originally signed up with Washington Mutual, the savings account had no minimum balance and paid 3% APY. Try to find that anywhere in the universe these days. WaMu was bought out by Chase, who promptly sent the interest rate into the 0.9% range. All the more reason to switch.
Anyway, I looked into ING Direct. It's an entirely online bank, which to me at the time was a revolutionary concept. It was designed to be your second bank. You were supposed to have a local brick-and-mortar bank with a checking account that you would link to ING to transfer money in and out. The reason for this was, ING doesn't allow you to write your own checks. Not having physical bank locations and eliminating the bulk of check fraud was how ING was able to offer decent interest rates and lower fees.
Upon further research, it turns out that Charles Schwab and Ally Bank offer similar services with fewer fees and higher interest rates than ING Direct. However, ING has some interesting features. While you can't hand-write checks, you can have checks printed and mailed for free. So for those few bills that you can't pay online these days (homeowners association dues, club dues, whatever), you can pay them in person in cash or have a check sent. You can even set up a schedule to send out checks regularly, if you want, and save the payee addresses so that you don't have to type them in each time.
I had been writing fewer and fewer checks as time went on. I pay some bills with a credit card (which is paid off each month -- the credit card is easier than direct debit, and I don't trust utility companies to take money directly from my bank), and for anything else that I would have written a check for (termite inspection, furniture repair, personal loan payments), I pay in cash and get a written receipt. It's an interesting mix of new and old. For years I wrote checks for everything, from paying credit cards to car loans and rent payments. Now with an online bank I can schedule the payments ahead of time with a few clicks, and enjoy a higher interest rate and lower fees.
So what happens when you need to cash a check that someone has written to you? You sign it, write your account number on it, and mail it in. I think you can theoretically deposit it in an ATM as well, but that would almost certainly take longer than just mailing the checks yourself. I've done this a few times without any problem at all. Within 5 business days, the money is in my account. Ironically that is the same amount of time it took for the credit unions and local banks to cash my checks, even when I walked into the branch and personally deposited them. If I'm going to wait a week, why not suffer less of a hassle in fees and rules?
I've been with an online bank now for several months, and I haven't had any problems. I was uneasy about it at first because I wasn't sure if the checks I was having sent for my car loan would go through properly, but everything's working just fine. I should have done this a long time ago.